PLEASE NOTE THAT DURING TO THE COVID-19 PANDEMIC, ALL REQUESTS FOR SERVICES CONTINUE TO BE PROCESSED. ADMISSIONS WILL BE TREATED KEEPING EVERYONE’S SAFETY INTO ACCOUNT.
For Residential Services:
Clients must be referred by a professional from the first line such as a social service professional from a hospital centre, a Centre de Réadaptation en Deficience Intellectuelle (CRDI), a Centre Jeunesse, or a Centre de santé et de services sociaux (CSSS). A psycho-social assessment outlining the client’s situation and service needs must accompany the request for services. Other pertinent assessments, such as psychological or medical reports, should be included if available.
For the Family Assistance Program:
Clients may refer themselves, or be referred by a health or social service professional. In the case of a self-referral, Elizabeth House will facilitate the connection to a first-line professional.
Request for services (Demande de service) forms for residential services and for the Family Assistance program can be obtained by contacting Alexa Savoie by email at firstname.lastname@example.org or by phone at (514) 482-2488 ext 228.
For the Education Program:
The client must call the Education Program educator directly at (514) 483-7200 ext. 4265.
Assessment and Intake Process
The client’s needs and her motivation to participate in rehabilitation programs and activities are assessed as part of the intake process. Clients may invite an advocate, a helping professional, a family member and/or significant other to support them through the process. When appropriate, the father of the client’s child is encouraged to attend intake meetings.
For Residential Services
An intake meeting is scheduled upon receipt of the completed Request for Service and supporting documents. The meeting is chaired by the Director of Professional and Rehabilitation Services or the Clinical Program Manager. The client must attend as well as the referring professional. Other professionals may attend with the consent of the client.
Clients who are accepted attend a second, pre-admission meeting along with the referring professional to sign contracts related to treatment, rules regarding safety and security and the exchange of pertinent information with other health and social service professionals. The client’s admission to Elizabeth House is usually scheduled for a subsequent date.
For the Family Assistance Program
For self- referred clients, an intake meeting is scheduled with the client directly.
For clients who are referred by a social service professional, an intake meeting is scheduled upon receipt of the referral form; the referring professional must accompany the client to the meeting.
For the Education Program
An intake meeting is scheduled with the client and the client’s parent(s) or tutor if the client is a minor. The meeting is chaired by the Day Centre educator who oversees the client’s school registration, if the client is accepted.